Resident Services Representative
Final Filing Date: Continuous Recruitment
Salary: $1,390 - $2,012 monthly + apartment
The Position.
Reporting to the Resident Services Manager, the Resident Services Specialist
(RSS) performs duties relative to the monitoring and maintenance of CADA's
residential housing units, including:
- On-site porter/custodian for several small residential building in downtown Sacramento.
- Assist/inform residents in the interpretation of policies/procedures of our housing programs.
- Maintain exterior and interior building areas.
- Respond to tenant and public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in a timely and efficient manner.
- Monitor the maintenance requirements and tenant relations of their assigned rental buildings; perform minor maintenance repair work as directed.
- Maintain interior and exterior areas by collecting and dumping trash, sweeping, vacuuming, mopping and cleaning surfaces.
Qualifications.
Any combination of experience and training that would likely provide the
required knowledge and abilities is qualifying. A typical way to obtain
the knowledge and abilities would be: Equivalent to the completion of
the twelfth grade; some experience in property/apartment management. Experience
performing minor repairs and maintenance preferred. Employees in this
position must possess, or be able to secure, a valid California driver's
license.
A summary of the qualities desired for this position include:
- Ability to oversee, manage and monitor the maintenance requirements of residential buildings.
- Ability to oversee, manage and monitor the tenant relations of residential buildings; ability to resolve conflict and communicate effectively in the workplace.
- Practices and procedures for performing minor repairs and maintenance.
- Be self-motivated, possess a positive attitude, and have a strong customer service orientation.
- Physical condition appropriate to the performance of assigned duties and responsibilities.
- Effective audio/visual discrimination and perception to the degree necessary for the successful performance of assigned duties.
- Ability to establish/maintain effective working relationships within the workplace.
- Absolute integrity and ethical values.
- Ability to live on site; work a flexible schedule, including on-call rotation
A complete job description can be obtained from the Human Resources Department.
About CADA.
Created in 1978, CADA is a Joint Powers Authority between the State of California and the City of Sacramento. We are authorized to implement the plans and objectives of the Capitol Area Plan, a mixed-use plan for the management, development and disposition of state-owned property located directly south and east of the State Capitol and Capitol Park in the City of Sacramento. Legislation provides CADA the powers of a redevelopment agency for this area.
Our mission is to implement the residential and commercial components of the State's Capitol Area Plan. We contribute to the vibrancy and diversity of the Capitol Park Neighborhood by managing existing properties and developing residential and retail projects in public/private partnerships.
CADA has an annual operating budget of approximately $13.5 million, with a total of 44 employees divided into the Administrative, Asset Management, and Development Services units. Our income comes from two sources: property tax increments and through the management of 760 residential units, 40 commercial leases, and 791 parking spaces.
All CADA employees are expected to adhere to the following organizational values: commitment, prudent stewardship, credibility, creativity, and effectiveness.
Benefits.
Retirement. Retirement provided through CalPERS; monthly contributions
are paid by CADA and employee.
Flexible Spending Account. CADA contributes to a cafeteria-style benefit plan that includes health, dental, vision, unreimbursed medical, dependent care, and other optional insurance plans.
Sick Leave. Accrued at the rate of 8 hours per month.
Vacation Leave. Accrued at the rate of 10 days per year for 1 to 3 years of service; 15 day per year for 3 to 10 years of service; 20 days per year for over 10 years of service.
Holiday Leave. 14 paid holidays annually (this includes 2 half days).
Deferred Comp. Employees have the option of making contributions for this benefit.
Bereavement Leave. Up to 3 days per fiscal year.
Employee Assistant Program. Confidential counseling services to employees and dependents.
LTD Insurance. Income security to disabled employees up to 66 2/3 of their monthly salary.
Life Insurance. Equal to one and one half of the employee's annual salary.
Parking. Uncovered parking free of charge. A nominal fee for covered/garaged spaces.
Application Process.
Applications are accepted on a continuous basis and will be kept on file
for one year from the date of submission. Please include a CADA application
with your resume and/or cover letter. You may print an application
form or pick up the form from, and mail application materials to:
CADA
Attn: Human Resources
1522 14th Street
Sacramento, CA 95814
You may also fax your application materials to (916) 327-9298.
When a position becomes available, a screening committee will review
your application materials. Those determined most qualified to proceed
in the process will be contacted for an interview. CADA will conduct a
thorough background investigation, including a drug and alcohol test,
on final candidates.
CADA hires only US citizens or aliens lawfully authorized to work in
the United States.
We are an Equal Opportunity Employer.
