As a result of our commitment to exceptional customer service, we created this section of our website specifically for you. If you don’t find the information you’re looking for, please send us your question, and we’ll do our best to answer it. One more great reason to call CADA Apartments “home!”
HANDY FORMS
- Maintenance repairs
- Report graffiti
- Pre-move-out inspection
- Maintenance emergency
- Lockout
- Notice to vacate
- Affordable housing
CADA Ombuds
The CADA Ombudsman, Esmail Rahimian, is a trained mediator from the nonprofit organization Project Sentinel. If you are a CADA resident who has been unable to resolve a tenancy-related concern with CADA staff, you may contact Ms. Rahimian at : Email Esmail Rahimian or by calling (408) 418-8090.
Connections CADA Community Newsletter
Click on the four arrows below to get the full screen view or click the single download arrow to get the PDF file.
RESIDENT REFERRAL
Get rewarded for helping your friends find a great new place to live. (PDF opens in a new tab)
NUISANCE ISSUES
- Concern/complaint about a neighbor
- Questions about your rent, or bill received
- Questions/concerns about a violation notice
- Complaint about CADA’s customer service
- To request a tow from a CADA parking space
- Any other concerns, questions, or complaints
RENT
We appreciate our residents’ on time rent payments. Rent is due on the first day of each month per your rental agreement. We have a 5-day grace period and holidays have no impact on the grace period. Rent is late if it is paid on the 6th day of the month or after, and a $25 late fee will be assessed. If you drop your rent through our night drop after midnight on the 5th day of the month, please be advised a late charge will be added to your account. If your check is returned by the bank, a $25 service charge will be assessed. Also, please be advised that we do not accept cash payments or third party checks.
HEALTH, FIRE, SAFETY INSPECTIONS
All of CADA apartments are inspected annually to insure they are being maintained in a safe and habitable condition. There must be clear paths between doors and windows and there must not be an accumulation of papers, debris in the apartments. If you have any concerns about your inspection, please contact resident services representative. We appreciate residents’ compliance with these inspections.
AFTER-HOURS EMERGENCIES
Please call our answering service/on-call staff (24/7) at: (916) 324-8494; or Lyon’s Security Company (CADA’s Courtesy Patrol Service), on-duty every night from 8 pm to 8 am, and weekend days May through August from 10 am to 8 pm, at (916) 208-5612.