As a result of our commitment to exceptional customer service, we created this section of our website specifically for you. If you don’t find the information you’re looking for, please send us your question, and we’ll do our best to answer it. One more great reason to call CADA Apartments “home!”
- Maintenance repairs
- Report graffiti
- Pre-move-out inspection
- Maintenance emergency
- Notice to vacate
- Affordable housing
The CADA Ombudsman, Betty Gwiazdon, is the former Director of Program Services for the Regional Human Rights/Fair Housing Commission, where in that capacity she acted as mediator between owners and tenants on landlord/tenant matters. From 2004 to 2014 CADA contracted with the Commission for Ms. Gwiazdon to provide those services to CADA residents, and then directly with Ms. Gwiazdon when the Commission closed in 2014. If you are a CADA resident who has been unable to resolve a tenancy-related concern with CADA staff, you may contact Ms. Gwiazdon at : Email Betty or by calling 916-517-2270.
- Concern/complaint about a neighbor
- Questions about your rent, or bill received
- Questions/concerns about a violation notice
- Complaint about CADA’s customer service
- To request a tow from a CADA parking space
- Any other concerns, questions, or complaints
We appreciate our residents’ on time rent payments. Rent is due on the first day of each month per your rental agreement. We have a 5-day grace period and holidays have no impact on the grace period. Rent is late if it is paid on the 6th day of the month or after, and a $25 late fee will be assessed. If you drop your rent through our night drop after midnight on the 5th day of the month, please be advised a late charge will be added to your account. If your check is returned by the bank, a $25 service charge will be assessed. Also, please be advised that we do not accept cash payments or third party checks.
HEALTH, FIRE, SAFETY INSPECTIONS
All of CADA apartments are inspected annually to insure they are being maintained in a safe and habitable condition. There must be clear paths between doors and windows and there must not be an accumulation of papers, debris in the apartments. If you have any concerns about your inspection, please contact resident services representative. We appreciate residents’ compliance with these inspections.
Please call our answering service/on-call staff (24/7) at: (916) 324-8494; or Lyon’s Security Company (CADA’s Courtesy Patrol Service), on-duty every night from 8 pm to 8 am, and weekend days May through August from 10 am to 8 pm, at (916) 208-5612.